Pat Helland's just finished a great presentation on services (a highly polished of the version he gave at the PDC and in other locations available online). The highlight was him singing 'Mr CIO Guy' - a 'speculative retrospective' based on what the future could look like if the Harvard Business Review's article stating that there was no more competitive advantage in having IT were true - all to the tune of American Pie by Don McLean. Don Box was on bass and David Chappell was on piano. It received a standing ovation from the audience (a first for TechEd?).
The video will be available on www.pathelland.com in a couple of days.